Coca Diet coke Case Study

Marketing Strategy for action

Discussion Questions:

1- Discuss the attitude and related morals towards Skol of deeply brand-loyal consumers (perhaps like those who had been upset by new Cola in 1985). How might their attitude and beliefs differ from those of less involved, significantly less loyal consumers? What marketing implications will these variations have? Answer:

For those types of consumers they have a strong positive attitude toward the Skol brand. Which can surpass what the organization can imagine to even reach the level of having a highly mental and personal relevant to the manufacturer; it became linked to consumer's lifestyles and self-image. Because consumers want to be happy, they get satisfied based on past ordering experience, brand connotation, the firm's promotions, the price …etc. all these were available for Coca-Cola's consumers which made them more than content with it, more over they reached the extent that they couldn't live devoid of it, as it has been a part of their lives. Those perceptions and others made people mix the noted limits for being loyal as well as go out protesting against the organization for its decision to stop creating the old Pepsi and buy a new toothbrush with a new one particular with a several taste. How might their frame of mind and beliefs differ from the ones from less engaged, less loyal consumers? Certainly there will be big differences between loyal buyers and those significantly less loyal ones in terms of their very own attitudes and beliefs toward Coca-Cola, people who are less included will not react in the same way because those faithful consumers if the company declared that it will quit the main make of Coca-Cola, they may be ready to make an effort new types of Pepsi and they could easily go for other brands, because they avoid feel that we have a bond together and the item, while we can see how faithful consumers feels that Skol is a part of their lifestyle, those who are significantly less loyal may not mind seeking anything else even if it means certainly not drinking carbonated drinks and likely to other products. For example , once boycott promotions happen against Coca-Cola, u will find that its faithful consumers find it difficult to boycott this, and will actually try to guard it and justify their very own continuous ordering for it while those who are significantly less loyal can boycott in real, and may not order it again.

What advertising implications will these differences have?

Is actually obvious that marketing effects would be therefore different, with loyal buyers than those much less loyal types. With dedicated consumers the business will have to target more about maintaining the relationship with them by giving all of them the feeling of communication with them through giving them hard and gentle benefits and having commitment programs. With loyal customers the company should be careful in considering customers feeling for the product and making the merchandise associated with a positive memories such as associating it with holiday seasons, parties, graduating, playing a sport using a friend, a primary date, or perhaps seeing a show, and having it applied on their campaign plans. While with less loyal buyers the company is going to implicate other ways of marketing approaches such as providing them with different provides for the item and changing the remaining approach from time to time to achieve their dedication by period " because Coca-Cola did with its faithful consumers”

2- Do you consider it possible for consumers to get loyal to more than one make of soft drink? Think about more than one label of Cola? Discuss the pros and cons of experiencing several brands in a merchandise category (as do Skol and Soft drink in the cola category). Evaluate the approach of collection extension to that of creating completely distinct brands for these items. What elements should marketers consider in creating this important decision? Answer:

I don't think it will be easy because the word loyal refers to being associated with one just thing and giving almost all attention to that thing, let's say in the case of when ever Coca-Cola made a decision...

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